Bereavement Benefits and Financial Help When Someone Dies

Financial Checklist When Someone Dies — UK Step-by-Step Guide

Complete financial checklist for dealing with someone's affairs after they die. What to cancel, who to notify, and handling the estate.

Benefits information is based on current DWP and HMRC rules. Entitlements depend on your personal circumstances. For free personalised help, contact Citizens Advice or call the Universal Credit helpline on 0800 328 5644.

Dealing with finances after someone dies can feel overwhelming. This checklist guides you through each step in order.

Immediate Priorities (First Week)

Before Anything Else

TaskPriority
Register the deathWithin 5 days (8 in Scotland)
Get death certificatesOrder 10+ certified copies
Secure the propertyLock home, check insurance
Locate the willCheck home, solicitor, will storage
Notify immediate contactsFamily, employer

What You’ll Need

DocumentWhere to Get
Medical certificate of cause of deathDoctor or hospital
Death certificateRegistrar
Will (if exists)Home, solicitor, or will register
ID of deceasedPassport, driving licence

Tell Us Once Service

What It Does

The government’s Tell Us Once service notifies multiple organisations with one call:

Organisations NotifiedAutomatically Contacted
HMRCYes
DWP (pensions, benefits)Yes
Passport OfficeYes
DVLAYes
Local councilYes
Council housingYes

How to Use It

  1. Registrar provides your Tell Us Once reference
  2. Use online at gov.uk or call
  3. Complete within 28 days of registration
  4. Covers most government departments

Financial Notifications Checklist

Banks and Building Societies

ActionDetails
Notify each bankCall or visit with death certificate
Stop cards and chequesRequest immediate freezing
Direct debitsSome continue, some stop — review
Joint accountsSurviving holder can continue access
Sole accountsFrozen until probate granted

What Banks Need

DocumentWhy
Death certificateProof of death
Your IDVerify you’re entitled to act
Grant of ProbateFor large balances
Marriage/birth certificateTo prove relationship

Insurance and Pensions

TaskOrganisation
Life insuranceContact insurer
Pension (workplace)Contact employer/pension provider
State pensionNotified via Tell Us Once
Private pensionContact provider directly
Health insuranceCancel if applicable

Bills and Subscriptions

TypeAction
Utilities (gas, electric, water)Transfer name or close
Council taxNotify council
TV licenceCancel or transfer
Phone/broadbandCancel or transfer
Mobile phoneCancel
Streaming servicesCancel
Gym membershipsCancel
Magazine subscriptionsCancel

Property and Vehicles

AssetAction
Home insuranceInform — may need to adjust cover
Car insuranceCancel or transfer
MortgageNotify lender
RentNotify landlord
DVLARegister vehicle keeper change

Finding All the Accounts

Common Places to Check

LocationWhat to Look For
PostBank statements, bills
EmailAccount confirmations
Filing cabinetFinancial documents
Safe/lockboxImportant papers
Bank safe depositValuables, documents

Asset Search Services

ServiceWhat It Does
Unclaimed Assets RegisterFind lost accounts
NS&I TracingPremium Bonds, savings
Pension Tracing ServiceFind workplace pensions
Insurance company searchABI death notification

Probate or Letters of Administration

When You Need Probate

Value of EstateProbate Required?
Under £5,000-10,000Usually no
£10,000-50,000Depends on institution
Over £50,000Usually yes
Property involvedAlmost always yes

Grant of Probate vs Letters of Administration

DocumentWhen Used
Grant of ProbateWhen there’s a valid will
Letters of AdministrationWhen there’s no will

How to Apply for Probate

OptionCost (2025/26)
Online application£300 (no IHT) / £215 (with IHT)
Paper applicationHigher fee
Through solicitor£2,000-5,000+

Inheritance Tax

Do You Need to Pay?

Estate ValueIHT Due?
Under £325,000No
£325,000-£500,000 (spouse)Usually no — transfers to spouse
Over threshold40% on amount above threshold
Leaving home to children£500,000 threshold (residence nil rate band)

Paying IHT Before Probate

If IHT is due:

  • Must be paid within 6 months of death
  • May need to pay before probate granted
  • Banks can release funds for IHT payment
  • Property can be sold to pay

Dealing with Debts

What Happens to Debts

Debt TypeTreatment
Sole debtsPaid from estate assets
Joint debtsSurviving person liable
Secured debtsSecured asset may be sold
Unsecured debtsPaid after secured debts
Guarantor debtsYou’re liable if you guaranteed

Debts You Don’t Inherit

Debt TypeYour Liability
Parent’s credit card (sole)None personally
Parent’s loan (sole)None personally
Their mortgage (sole name)Estate liable, not you
Their overdraft (sole)Estate liable

Order of Payment

  1. Funeral expenses
  2. Secured debts (mortgage)
  3. Preferred debts (employee wages)
  4. Unsecured debts (credit cards)
  5. Interest on debts
  6. Beneficiaries

Tax Affairs

Final Tax Return

SituationAction
Self-employedFile final return to date of death
EmployedP45 issued by employer
Rental incomeReport to date of death
Capital gainsReport any disposals

Tax Refunds

SourceHow to Claim
Overpaid income taxHMRC will calculate
Council taxMay be refund due
Overpaid billsContact providers

Joint Assets and Accounts

Joint Bank Accounts

OwnershipWhat Happens
True jointSurviving holder owns all
Joint tenantsPasses automatically
Tenants in commonShare goes to estate

Property Ownership

Ownership TypeWhat Happens
Joint tenantsSurvivor owns whole property
Tenants in commonDeceased’s share goes to estate
Sole ownershipWhole property goes to estate

Claiming Benefits for Yourself

If You’re the Spouse/Partner

BenefitEligibility
Bereavement Support PaymentUnder state pension age, spouse contributed NI
Widowed Parent’s AllowanceIf have children
Funeral Expenses PaymentOn qualifying benefits

Other Support

SupportDetails
Council tax reductionSingle person discount
Housing benefitMay continue
Pension creditMay be affected

Timeline: What to Do When

Week 1

  • Register death
  • Order death certificates (10+)
  • Secure property
  • Locate will
  • Use Tell Us Once
  • Notify employer

Week 2-4

  • Contact all banks
  • Notify insurers
  • Cancel direct debits (unnecessary ones)
  • Notify pension providers
  • Contact mortgage lender
  • Apply for probate (if straightforward)

Month 2-3

  • Gather asset information
  • Calculate estate value
  • Pay inheritance tax (if due)
  • Receive grant of probate
  • Begin collecting assets

Month 3-6

Month 6+

  • Distribute to beneficiaries
  • File estate accounts
  • Keep records for 12 years

Professional Help

When to Use a Solicitor

SituationRecommendation
Simple estate, no propertyDIY possible
Property involvedConsider solicitor
IHT dueStrongly recommend
Complex will/disputesEssential
Intestacy (no will)Advisable

Cost Guide

ServiceTypical Cost
DIY probate£300-500
Solicitor (simple)£2,000-3,000
Solicitor (complex)£5,000+
Bank executor service1-4% of estate

Summary Checklist

PriorityTask
ImmediateRegister death, get certificates
Week 1Tell Us Once, notify family
Week 2-4Banks, insurers, utility companies
Month 1-2Probate application, asset gathering
Month 3-6Collect assets, pay debts
Month 6+Distribute estate

Sources

  1. GOV.UK — Benefits
  2. Citizens Advice — Benefits