Energy Grants, Discounts and Help with Bills in the UK

Energy Bill Support Schemes UK — Current Help Available

Guide to current energy bill support in the UK. Winter Fuel Payment, Warm Home Discount, Cold Weather Payment, and other help with gas and electricity costs.

Benefits information is based on current DWP and HMRC rules. Entitlements depend on your personal circumstances. For free personalised help, contact Citizens Advice or call the Universal Credit helpline on 0800 328 5644.

Energy bills remain a concern for many households. Here’s all the help currently available.

If you want the full starting point for UK energy support, including grants, discounts and when to switch from practical energy advice to benefits help, use our Energy Grants, Discounts and Help with Bills hub.

Current Energy Support Schemes

Overview of 2024/25 Support

SchemeWho ForAmount
Winter Fuel PaymentPensioners£100-£300
Warm Home DiscountLow income, certain benefits£150
Cold Weather PaymentCertain benefit recipients£25 per week
Household Support FundLow income (via council)Varies
Supplier hardship fundsStruggling customersVaries

Winter Fuel Payment

What It Is

FeatureDetails
Annual paymentFor winter heating
Who gets itPeople over State Pension age
Amount£100-£300
AutomaticFor most eligible people

Payment Amounts

SituationAmount
Born before 23 September 1958, living alone£200
Born before 23 September 1958, with partner same age£200 (shared)
Aged 80+Additional £100
In care home£150

Eligibility Changes 2024

ChangeDetails
Now means-testedIn some cases
Linked toPension Credit receipt
Checkgov.uk for current rules

How You Get It

MethodDetails
AutomaticIf receiving qualifying benefits
PaidNovember/December
IntoSame account as pension/benefits

Warm Home Discount

What It Is

FeatureDetails
One-off discountOn electricity bill
Amount£150
When appliedOctober-March
Who paysYour electricity supplier

Core Group 1 (Automatic)

Eligible If…Details
Receiving Pension Credit Guarantee CreditAs of certain date
Energy supplier participatesMost large suppliers
PaymentAutomatic, no application

Core Group 2 (May Need to Apply)

Eligible If…Details
On certain benefitsAnd high energy costs
Low incomeBelow threshold
Property typeHigh energy cost property
AssessmentBy DWP

How to Get It

SituationAction
Core Group 1Automatic — letter confirms
Core Group 2May be automatic or need to apply to supplier
Check with supplierIf unsure

Cold Weather Payment

What It Is

FeatureDetails
Payment£25 per 7-day cold period
TriggeredWhen temperature forecast is 0°C or below for 7+ days
AutomaticNo claim needed
Multiple paymentsPossible in very cold winter

Who Gets It

Eligible If Receiving…And…
Pension CreditAny component
Income Support / JSA / ESA (income-based)With certain premiums or elements
Universal CreditWith certain elements

Elements/Premiums That Qualify

BenefitQualifying Element
UCLimited capability for work, child under 5
IS/JSA/ESADisability premium, pensioner premium, child under 5

How You Receive It

MethodDetails
AutomaticallyBased on your postcode
IntoNormal benefits account
TimingWithin 14 days of cold spell

Household Support Fund

What It Is

FeatureDetails
Government fundingTo local councils
PurposeHelp with essential costs
IncludesEnergy bills, food, essentials
DiscretionaryCouncils decide criteria

How to Apply

StepAction
1Contact your local council
2Explain your situation
3Council assesses need
4Support provided if eligible

What’s Covered

May Help WithDetails
Energy billsDirect payments
FoodVouchers or bank payments
Essential itemsClothing, household goods
Water billsSome councils

Supplier Support

Hardship Funds

SupplierFund
British GasBritish Gas Energy Trust
EDFEnergy Support Fund
EONEON Energy Fund
Scottish PowerHardship Fund
OctopusGrants available

How to Access

StepAction
1Contact your supplier
2Explain financial difficulty
3Ask about hardship fund
4May need to apply separately

Other Supplier Support

SupportDetails
Payment plansSpread debt
Priority Services RegisterExtra help if vulnerable
Benefit entitlement checksSupplier may help
Energy efficiency adviceMay be available

Other Help

Charitable Grants

OrganisationWho They Help
British Gas Energy TrustAll, not just BG customers
Turn2usGrant search tool
StepChangeDebt advice + grant connections
Charis GrantsVarious utility grants

Energy Efficiency Schemes

SchemeDetails
ECO4Free insulation, boilers for eligible households
Great British Insulation SchemeInsulation for certain homes
Boiler Upgrade SchemeHeat pump grants (different eligibility)

Priority Services Register

What It IsDetails
Free serviceFrom suppliers
Who forDisabled, chronically ill, elderly, vulnerable
BenefitsPriority reconnection, meter reading help, bill in accessible format
How to joinContact your supplier

If You’re Struggling to Pay

Steps to Take

StepAction
1Contact supplier before missing payments
2Ask about payment plans
3Request hardship fund information
4Check benefit entitlement
5Apply for Warm Home Discount if eligible
6Contact local council (HSF)

Your Rights

RightDetails
Can’t be cut offIf vulnerable (on Priority Services Register)
Payment plansSupplier must offer affordable options
Can’t force prepayment meterNew rules on forced installation
Debt repaymentMust be affordable

Summary: Energy Help Checklist

Check Eligibility For

SchemeWho Should Check
Winter Fuel PaymentOver State Pension age
Warm Home DiscountLow income, Pension Credit
Cold Weather PaymentOn qualifying benefits
Household Support FundAnyone struggling
Supplier hardship fundAnyone in debt/difficulty

Key Actions

ActionWhy
Check benefit entitlementMay unlock other support
Join Priority Services RegisterIf vulnerable
Contact supplier earlyBefore debts grow
Apply for Warm Home DiscountBefore deadline
Check council supportHSF and local schemes

Useful Contacts

ServiceContact
Citizens Advice0800 144 8848
Winter Fuel Payment Centre0800 731 0160
Turn2us (grant search)turn2us.org.uk
Your councilFor HSF
Your energy supplierFor hardship help

Don’t struggle in silence — help is available but you usually need to ask or apply.

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Sources

  1. GOV.UK — Winter Fuel Payment
  2. GOV.UK — Cold Weather Payment