Guide to the Household Support Fund in the UK and its successor, the Crisis and Resilience Fund in England. What it is, how to apply, what it covers, and how to get help with essential costs from your local council.
Benefits information is based on current DWP and HMRC rules. Entitlements depend on your personal circumstances. For free personalised help, contact Citizens Advice or call the Universal Credit helpline on 0800 328 5644.
Contents
The Household Support Fund helped people struggling with essential costs, but in England it has now ended and been replaced. Here’s the current position and how to access support in your area.
The Household Support Fund in England ended on 31 March 2026. From 1 April 2026 it was replaced by the Crisis and Resilience Fund, still delivered through local councils, funded at around £842 million a year in England (roughly £1 billion a year across the UK including the Barnett impact) for a three-year settlement. The new fund also absorbs what used to be Discretionary Housing Payments, so councils now run one combined crisis-support scheme rather than two separate ones.
Scotland, Wales and Northern Ireland were never part of the Household Support Fund by that name — they run their own equivalent discretionary schemes (the Scottish Welfare Fund, the Discretionary Assistance Fund in Wales, and Discretionary Support in Northern Ireland), funded via the Barnett formula, and these continue as before.
The rest of this guide describes how this type of council-run crisis support generally works. If you are in England, look for your council’s Crisis and Resilience Fund; elsewhere in the UK, look for your nation’s equivalent scheme.
What Is Local Council Crisis Support?
Overview
Feature
Details
What it is
Government funding to councils for discretionary crisis support
Purpose
Help with essential costs
Administered by
Local councils
Amount per person
Varies by council and need
Current status (England)
Crisis and Resilience Fund, running from 1 April 2026 for three years
Current status (Scotland/Wales/NI)
Continuing via each nation’s own scheme
Why It Exists
Background
Details
Started
During COVID pandemic (as the Household Support Fund in England)
Continued
Repeatedly extended through the cost of living crisis to March 2026
Replaced
By the Crisis and Resilience Fund in England from April 2026, funded at roughly £842 million a year (about £1 billion including Barnett impact) for three years
Aim
Support those most in need
What It Can Cover
Typical Support Available
Category
Examples
Food
Supermarket vouchers, food parcels
Energy
Gas/electricity bill payments
Water
Water bill help
Essentials
Cooker, fridge, beds
Children
School uniforms, baby items
Housing costs
In England, the Crisis and Resilience Fund also covers what used to be Discretionary Housing Payments
Other
Phone top-ups (for job seeking)
What It Usually Doesn’t Cover
Not Typically Covered
Why
Rent
Housing Benefit/UC covers ongoing rent (though the fund may help with a shortfall)
Council Tax
Council Tax Reduction available
Debt repayments
Other debt support exists
Non-essential items
Focuses on necessities
Who Can Get Help
Priority Groups
Group
Typically Prioritised
Families with children
Yes — often highest priority
Pensioners
Yes
Disabled people
Yes
On certain benefits
Often
Anyone struggling
Depends on council
Eligibility (Varies by Council)
Criteria Type
Examples
Benefit-based
Must be on UC, Pension Credit, etc.
Income-based
Below income threshold
Circumstance
General hardship
Mixed
Points system
Every council is different — check yours specifically.
How to Apply
Finding Your Council’s Scheme
Method
Details
Web search
“[Your council] Crisis and Resilience Fund” (England) or “[your council] household support”
Council website
Look under benefits/welfare
Phone council
General enquiries
Citizens Advice
Can direct you
Application Process (Typical)
Step
Action
1
Check eligibility on council website
2
Complete application form
3
Provide evidence if required
4
Council assesses
5
Support provided if eligible
What You’ll Need
Evidence
Purpose
Proof of address
Confirm you live in area
Benefit letters
Prove low income
Bank statements
Show financial need
Bills
Evidence of costs
ID
Verify identity
Council Differences
How Councils Vary
Aspect
How It Differs
Eligibility
Different criteria
Amount
Different award sizes
Application
Some online, some phone
Support type
Vouchers, direct payment, goods
Waiting time
Days to weeks
Example: Supermarket Vouchers
Council Type
Approach
Some
Issue directly on approval
Others
Send by post
Others
Collect in person
Amount
Typically £50-200, but varies by council and need
Types of Support
Food Support
Type
How It Works
Supermarket vouchers
Spend at specific stores
Food bank referrals
Parcel of items
Direct cash
For food shopping
School meal vouchers
During holidays
Energy Support
Type
How It Works
Direct payment
Council pays supplier
Prepayment top-up
Voucher for meter
Fuel voucher
Code for meter
Supplier referral
To hardship funds
Essential Items
Item
How to Get
Cooker
Council arranges delivery
Fridge
Council arranges delivery
Beds
Council arranges delivery
Clothing
Vouchers for shops
Baby equipment
Varies
School Costs
Support
Details
Uniform grants
Often separate scheme
Equipment
Varies
Trips
Some councils help
Getting Maximum Help
Tips for Success
Tip
Why It Helps
Apply promptly
Funds run out
Be specific about need
Helps assessment
Provide evidence
Speeds decision
Ask about all options
May not know everything available
Follow up
If no response
What to Say
Include
Example
Your situation
“I’m struggling to afford food and energy”
Specific need
“I need help with my electricity bill”
Why
“My income has dropped due to illness”
What would help
“A voucher for groceries would help this week”
If Your Council Says No
Options
Action
Details
Ask why
Understand the reason
Appeal
If grounds exist
Reapply
If circumstances change
Try other funds
Council may have alternatives
Citizens Advice
Get help challenging
Other Support If Refused
Alternative
Details
Food banks
Trussell Trust, independent
Energy hardship funds
From suppliers
Charity grants
Turn2us search
Section 17 (children)
Social services duty
Other Council Support
Local Welfare Assistance
Scheme Name
Purpose
Crisis grants
Emergency one-off
Community care
Items for home
Various names
Each council different
Housing Cost Top-Ups
Feature
Details
What it is
Top-up housing help
When useful
Housing Benefit/UC shortfall
England
Now folded into the Crisis and Resilience Fund rather than a standalone Discretionary Housing Payment
Apply
Through council
Council Tax Reduction
Feature
Details
What it is
Reduction in council tax
Who qualifies
Low income
Gets you
Up to 100% off
Frequently Asked Questions
“Can I apply more than once?”
Answer
Details
Usually yes
If circumstances continue
May have limit
Some councils cap per year
Genuine need
Must still demonstrate
“How long does it take?”
Council Response
Typical
Urgent (energy disconnection)
1-3 days
Standard
1-2 weeks
Busy periods
May be longer
“Is it means-tested?”
Answer
Details
Usually
Based on income/benefits
Some councils
More open criteria
Check yours
Specific rules vary
“Will it affect my benefits?”
Benefit
Impact
Universal Credit
Usually no effect
Pension Credit
Usually no effect
One-off crisis payments
Not ongoing income
Finding Additional Help
Other Sources
Source
What They Offer
Turn2us
Grant search tool
Energy suppliers
Hardship funds
Water companies
Affordability schemes
Charities
Specific circumstances
Energy Suppliers’ Hardship Funds
Supplier
Fund Name
British Gas
Energy Trust
EDF
Energy Trust
E.ON
Energy Fund
Scottish Power
Hardship Fund
Others
Various schemes
Confirm current fund names with your own supplier, as these are reviewed and renamed periodically.
Summary: Crisis Support Checklist
Step
Action
1
Find your council’s current scheme online (Crisis and Resilience Fund in England, or your nation’s equivalent)
2
Check eligibility criteria
3
Gather evidence (benefits, bills)
4
Complete application
5
Be specific about your needs
6
Follow up if no response
7
If refused, ask about alternatives
8
Check energy/water supplier schemes too
This kind of local crisis support is there to help people in genuine need. If you’re struggling, contact your council — the worst they can say is no, and they may direct you to other support.