Disciplinary Procedure at Work UK — Your Rights & The Process
How the disciplinary process works at work in the UK, your rights during a disciplinary, the ACAS Code of Practice, and what to do if you face disciplinary action.
·5 min read
Facing a disciplinary at work can be stressful. Understanding the process and your rights helps you prepare and protect yourself.
How the Disciplinary Process Works
Step
What happens
Your rights
1. Investigation
Employer investigates the alleged misconduct or performance issue
You may be interviewed — but this isn’t the disciplinary hearing
2. Written notification
You receive a letter setting out the allegations and inviting you to a hearing
Must include full details plus any evidence
3. Disciplinary hearing
Formal meeting to discuss the allegations
Right to be accompanied, present your case, call witnesses
4. Decision
Employer decides on the outcome
Must be based on reasonable investigation and evidence
5. Written outcome
You’re told the decision and any sanction in writing
Must include reasons and right to appeal
6. Appeal
You can appeal the decision
Heard by a different, more senior manager if possible
Types of Disciplinary Issue
Type
Examples
Typical process
Minor misconduct
Late arrival, minor breach of policy, poor timekeeping
Verbal warning → written warning
Serious misconduct
Repeated minor misconduct, insubordination, unauthorised absence
Confer with you, address the hearing, sum up your case
What they cannot do
Answer questions on your behalf
Postponement
If your companion is unavailable, you can postpone by up to 5 working days
The Investigation
Feature
Detail
Purpose
Establish the facts before any decision is made
Who conducts it
Usually a manager not directly involved in the alleged incident
What they may do
Interview witnesses, review CCTV/emails/documents, take statements
Your role
You may be interviewed as part of the investigation
Important
An investigation meeting is NOT a disciplinary hearing — you’re being asked for your account
Suspension
You may be suspended on full pay during the investigation (common for gross misconduct allegations)
Suspension
Feature
Detail
When it’s used
Serious allegations where it would be inappropriate for you to be at work during the investigation
Pay
Must be on full pay (unless your contract says otherwise — rare)
Duration
Should be as short as possible
It’s NOT a punishment
Suspension is a neutral act — your employer should make this clear
Your rights during suspension
Can still contact your union rep, should be kept informed of progress
Gross Misconduct
Category
Examples
Theft and fraud
Stealing from the company or colleagues, falsifying records, expense fraud
Violence
Physical assault, threats of violence
Harassment
Serious harassment, sexual harassment, bullying
Substance abuse
Being drunk or under the influence of drugs at work
Health and safety
Serious safety breaches putting others at risk
Gross negligence
Catastrophic failure to carry out duties properly
Breach of confidentiality
Sharing confidential business information
Criminal conduct
Criminal activity at work or affecting your ability to do the job
IT misuse
Accessing illegal material on work computers, hacking
Important: What counts as gross misconduct should be defined in your contract or staff handbook. Even for gross misconduct, a fair investigation and hearing are still required before dismissal.
How to Prepare for a Disciplinary Hearing
Action
Detail
Read the allegations carefully
Understand exactly what you’re accused of
Review the evidence
Look at everything the employer has provided
Prepare your response
Write down your side of events — dates, facts, witnesses
Gather your own evidence
Emails, messages, records that support your case
Identify witnesses
Anyone who can support your account
Choose your companion
Trade union rep or trusted colleague — brief them
Check the disciplinary policy
Your employer’s own policy should be followed
Take notes at the hearing
Or ask your companion to
Stay calm and factual
Don’t get emotional or argumentative
Unfair Disciplinary — When to Challenge
Issue
Why it’s problematic
No investigation before the hearing
Decision based on assumption, not evidence
Allegations not put in writing before the hearing
You couldn’t prepare properly
Not offered the right to be accompanied
Breach of statutory right
Biased decision-maker
Person who investigated also made the decision
Disproportionate sanction
Dismissal for a first minor offence
Inconsistent treatment
Other employees treated differently for the same offence
Discrimination
Disciplinary motivated by age, sex, race, disability, etc.
Failure to offer an appeal
Required under the ACAS Code
Predetermined outcome
Decision made before the hearing
Where to Get Help
Organisation
What they offer
ACAS
Free advice on disciplinary procedures — 0300 123 1100