Insurance

Business Insurance Guide UK — What Cover Do You Need?

The types of business insurance available in the UK, which ones are legally required, and how to choose the right cover for your business.

Business insurance protects your livelihood — from client claims to equipment damage to legal disputes. Some cover is legally required; other types are strongly recommended or practically essential for winning clients.

Types of Business Insurance

Insurance Type What It Covers Required?
Employers’ liability Employee injury/illness claims Yes (if you have employees)
Professional indemnity (PI) Claims of negligent advice/service Often required by clients/regulators
Public liability Injury/damage to third parties Not legally, but practically essential
Product liability Claims from products you sell Essential for product businesses
Cyber insurance Data breaches, cyber attacks Increasingly important
Business contents Your equipment, stock, furniture Recommended
Business interruption Lost income if you cannot trade Recommended
Key person Loss of a critical person in the business For partnerships and businesses with key individuals
Directors’ and officers’ (D&O) Personal liability of directors For limited companies

Who Needs What?

By Business Type

Business Type Essential Cover Recommended
Freelancer (service) Professional indemnity Public liability, cyber
Sole trader (trades) Public liability Employers’ liability (if staff), tools cover
Limited company Employers’ liability (if staff), PI Public liability, D&O, business interruption
Retail/e-commerce Product liability, public liability Business contents, cyber, business interruption
Landlord Landlord insurance Rent guarantee, legal expenses

By Profession

Profession Required/Expected Cover
Accountants Professional indemnity (regulatory requirement)
IT consultants Professional indemnity, cyber
Builders/tradespeople Public liability (clients expect), employers’ liability
Consultants Professional indemnity
Therapists Professional indemnity, public liability
Photographers Public liability, equipment
Tutors Public liability, professional indemnity

Employers’ Liability Insurance

Detail Requirement
Minimum cover £5 million
Who needs it Any business with 1+ employees
Includes Temporary staff, casual workers, apprentices
Excludes Family members (in some cases)
Penalty for not having it Fine of up to £2,500 per day
Display Certificate must be displayed (or available electronically)
Typical cost £40–£200/year (low-risk office); £200–£1,000+ (trades/manual)

Professional Indemnity Insurance

Detail Info
What it covers Claims that your advice, designs, or services caused a financial loss
Who needs it Anyone providing advice, consultancy, design, IT, or professional services
Required by FCA (financial advisers), RICS (surveyors), RIBA (architects), SRA (solicitors), many clients
Typical cover £100,000–£5 million
Typical cost (sole trader) £100–£500/year
Typical cost (small company) £300–£1,500/year

Examples of PI Claims

Scenario Claim
IT consultant’s software crashes client system Client claims for lost revenue
Accountant makes error in tax return Client claims for penalties incurred
Designer’s work infringes copyright Rights holder sues for damages
Consultant gives incorrect strategic advice Client claims for resulting losses

Public Liability Insurance

Detail Info
What it covers Injury to a member of the public or damage to their property caused by your business
Who needs it Any business with customer/public contact
Typical cover £1 million–£10 million
Typical cost £50–£300/year (low risk); £200–£1,000+ (higher risk)

Examples of Public Liability Claims

Scenario Claim
Customer trips in your premises Medical costs, compensation
Plumber floods client’s kitchen Repair and damage costs
Event organiser’s structure collapses Injury claims

Cyber Insurance

Detail Info
What it covers Data breaches, ransomware, system failure, GDPR fines
Who needs it Any business handling personal data or relying on IT systems
Typical cover £100,000–£1 million
Typical cost £150–£1,000/year
Why it’s growing Cyber attacks on small businesses are increasing dramatically

Saving Money on Business Insurance

Strategy Detail
Combined policies Bundle cover types for one premium
Higher excess Increases the amount you pay per claim
Shop around Compare at renewal — don’t auto-renew
Reduce risk Better security, procedures, and record keeping
Annual payment Usually cheaper than monthly
Trade/professional body discounts Members often get discounted rates

Making a Business Insurance Claim

Step Action
1 Notify your insurer immediately (do not wait)
2 Do not admit liability — let the insurer handle it
3 Document everything — photos, contracts, correspondence
4 Cooperate with the insurer — provide information they request
5 Keep trading — maintain your business as normally as possible

For related guidance, see our self-assessment guide and registering as self-employed.