Remortgaging UK 2026 — When to Switch, What It Costs and How to Do ItWhat Happens If You Miss a Mortgage Payment UK — Complete Guide
Understand the consequences of missing mortgage payments. Timeline of events, how to avoid repossession, and getting help before it's too late.
Missing a mortgage payment is stressful, but understanding the process helps you take control and avoid the worst outcomes.
Timeline of Events
What Happens When
| Stage | Timeframe | What Happens |
|---|
| Day 1 | Payment due | Direct debit attempted |
| Day 1-7 | Immediately after | Second attempt, fees may apply |
| Week 1-2 | First contact | Lender calls/writes |
| Month 1 | Formal arrears | Arrears letter sent |
| Month 2-3 | Continued arrears | More contact, options discussed |
| Month 3-6 | Pre-action protocol | Formal process begins |
| Month 6+ | Court action possible | Only after protocol followed |
| Month 9-12+ | Repossession risk | If no resolution |
Credit Impact Timeline
| Event | Credit Impact |
|---|
| 1 day late | Usually no report |
| 30 days late | Marked on credit file |
| 60 days late | More severe mark |
| 90+ days | Default possible |
| Court action | Visible to lenders |
| Repossession | Severe, long-lasting |
First Missed Payment
| Consequence | Details |
|---|
| Late fee | £25-50 typically |
| Interest | Continues accruing |
| Phone calls | From lender |
| Letters | Formal notification |
| Credit mark | After 30 days |
Fees That May Apply
| Fee Type | Typical Amount |
|---|
| Late payment fee | £25-50 |
| Arrears letter | £25-35 |
| Phone call charge | £10-15 |
| Home visit | £50-100 |
| Legal fees | £100s-£1,000s |
Lender’s Required Process
Pre-Action Protocol
| Lender Must | Before Court Action |
|---|
| Contact you | Multiple attempts |
| Discuss circumstances | Understand situation |
| Consider alternatives | Payment plans, etc. |
| Provide information | Debt advice services |
| Give reasonable time | To resolve arrears |
| Follow FCA rules | Treat fairly |
What Lenders Can’t Do
| Cannot | Explanation |
|---|
| Repossess without court | Must have possession order |
| Ignore your circumstances | Must consider hardship |
| Refuse to negotiate | Must engage meaningfully |
| Charge unreasonable fees | Must be proportionate |
| Harass you | FCRA protections apply |
Your Options
| Option | How It Works |
|---|
| Payment plan | Clear arrears over time |
| Reduced payments | Temporary lower amount |
| Payment holiday | Pause (limited availability) |
| Interest-only | Temporarily reduce payments |
| Extend term | Lower monthly payments |
| Capitalise arrears | Add to mortgage balance |
Payment Plan Example
| Arrears | Monthly Extra | Clear In |
|---|
| £1,000 | £100 | 10 months |
| £2,000 | £150 | 13 months |
| £3,000 | £200 | 15 months |
Interest-Only Switch
| Normal Payment | Interest-Only | Saving |
|---|
| £1,200 | £600 | £600/month |
| Temporary | 6-12 months | Then reassess |
Government Support
Support for Mortgage Interest (SMI)
| Eligibility | Details |
|---|
| On qualifying benefits | UC, Pension Credit, etc. |
| Waiting period | 9 months |
| Amount | Interest only |
| It’s a loan | Repaid when sell |
| Secured on property | Second charge |
Qualifying Benefits
| Benefit | SMI Available |
|---|
| Universal Credit | Yes (after 9 months) |
| Pension Credit | Yes (immediately) |
| Income Support | Yes |
| Income-based JSA | Yes |
| Income-related ESA | Yes |
Protecting Your Home
Prioritise Mortgage
| Bill Priority | Why |
|---|
| 1. Mortgage | Risk losing home |
| 2. Council Tax | Can use enforcement |
| 3. Utilities | Can disconnect |
| 4. Unsecured debt | Less severe consequences |
If Repossession Threatened
| Action | Details |
|---|
| Get free legal advice | Shelter, Citizens Advice |
| Attend all hearings | Never ignore court |
| Propose payment plan | Courts consider this |
| Time to sell yourself | Often allowed |
| Challenge if errors | In lender’s conduct |
Court Process
Possession Proceedings
| Stage | Typical Timeframe |
|---|
| Court application | Lender files |
| First hearing | 4-8 weeks |
| Possession order | If granted |
| Suspended order | Common if plan agreed |
| Warrant for possession | If order breached |
| Eviction | Final stage |
Types of Court Orders
| Order Type | What It Means |
|---|
| Suspended possession | Keep home if pay agreed amount |
| Outright possession | Leave by set date |
| Money judgment | Owe the debt |
| Adjourned | More time given |
Your Rights in Court
| Right | Details |
|---|
| Attend and speak | Put your case |
| Propose alternatives | Payment plans |
| Request adjournment | More time to resolve |
| Challenge errors | If lender made mistakes |
| Time order | Pay over longer |
Credit Score Impact
How It Affects You
| Late Payment | Score Impact |
|---|
| 1 month late | -50 to -80 points |
| 2 months late | -80 to -100 points |
| 3+ months | Severe damage |
| Default registered | Major impact |
| CCJ/Repossession | Worst case |
How Long On File
| Event | Stays On File |
|---|
| Late payment | 6 years |
| Default | 6 years |
| CCJ | 6 years |
| Repossession | 6 years |
Future Impact
| Action | Difficulty After Arrears |
|---|
| Remortgage | Limited options, higher rates |
| New mortgage | Very difficult |
| Credit cards | Higher rates |
| Loans | May be declined |
| Phone contracts | May require deposit |
Prevention Strategies
Before You Miss Payment
| Action | How |
|---|
| Contact lender early | Before you miss |
| Check insurance | Payment protection? |
| Review budget | Cut non-essentials |
| Use savings | If available |
| Ask family | Temporary help |
Budget Review
| Category | Action |
|---|
| Subscriptions | Cancel non-essential |
| Food | Reduce to basics |
| Energy | Reduce usage |
| Transport | Cheaper alternatives |
| Luxuries | Eliminate temporarily |
Getting Help
Free Advice Services
| Service | Contact |
|---|
| Citizens Advice | citizensadvice.org.uk |
| StepChange | stepchange.org |
| National Debtline | nationaldebtline.org |
| Shelter | shelter.org.uk |
| Money Helper | moneyhelper.org.uk |
What They Can Help With
| Help Available | Details |
|---|
| Budget review | Find hidden money |
| Negotiate with lender | On your behalf |
| Court representation | At possession hearing |
| Benefit check | Are you claiming all? |
| Debt solutions | If wider debt issues |
If You Need to Sell
Better Than Repossession
| Selling Yourself | Repossession |
|---|
| Market value price | Often below market |
| Control over process | Lender controls |
| Better credit impact | Worse credit |
| Clear debt fully | May still owe |
| Choose timing | Forced timing |
Negative Equity
| If Home Worth Less Than Owed | Options |
|---|
| Shortfall debt | May need to repay |
| Negotiate write-off | Some lenders agree |
| Debt solution | If unmanageable |
| Time to rebuild | Before next purchase |
Summary
| Key Point | Action |
|---|
| Don’t ignore it | Contact lender immediately |
| Know your rights | Pre-action protocol protects you |
| Explore all options | Payment plans, interest-only, etc. |
| Get free advice | Shelter, Citizens Advice |
| Attend court | Never ignore hearings |
| Repossession takes time | Months, not days |
| Timeline | Typical |
|---|
| First contact | Within 2 weeks |
| Court action | After 3+ months of attempts |
| Hearing | 4-8 weeks later |
| Eviction | Several months after order |
| Total process | 6-18 months |
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Your home may be repossessed if you do not keep up repayments on your mortgage. PocketWise provides information and guidance — we do not offer financial advice. Seek independent mortgage advice before making decisions about borrowing.
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