Remortgaging UK 2026 — When to Switch, What It Costs and How to Do It

What Happens If You Miss a Mortgage Payment UK — Complete Guide

Understand the consequences of missing mortgage payments. Timeline of events, how to avoid repossession, and getting help before it's too late.

Mortgage information is general guidance only. Mortgages are regulated by the FCA. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE. Consult an FCA-regulated mortgage adviser before making decisions.

Missing a mortgage payment is stressful, but understanding the process helps you take control and avoid the worst outcomes.

Timeline of Events

What Happens When

StageTimeframeWhat Happens
Day 1Payment dueDirect debit attempted
Day 1-7Immediately afterSecond attempt, fees may apply
Week 1-2First contactLender calls/writes
Month 1Formal arrearsArrears letter sent
Month 2-3Continued arrearsMore contact, options discussed
Month 3-6Pre-action protocolFormal process begins
Month 6+Court action possibleOnly after protocol followed
Month 9-12+Repossession riskIf no resolution

Credit Impact Timeline

EventCredit Impact
1 day lateUsually no report
30 days lateMarked on credit file
60 days lateMore severe mark
90+ daysDefault possible
Court actionVisible to lenders
RepossessionSevere, long-lasting

Immediate Consequences

First Missed Payment

ConsequenceDetails
Late fee£25-50 typically
InterestContinues accruing
Phone callsFrom lender
LettersFormal notification
Credit markAfter 30 days

Fees That May Apply

Fee TypeTypical Amount
Late payment fee£25-50
Arrears letter£25-35
Phone call charge£10-15
Home visit£50-100
Legal fees£100s-£1,000s

Lender’s Required Process

Pre-Action Protocol

Lender MustBefore Court Action
Contact youMultiple attempts
Discuss circumstancesUnderstand situation
Consider alternativesPayment plans, etc.
Provide informationDebt advice services
Give reasonable timeTo resolve arrears
Follow FCA rulesTreat fairly

What Lenders Can’t Do

CannotExplanation
Repossess without courtMust have possession order
Ignore your circumstancesMust consider hardship
Refuse to negotiateMust engage meaningfully
Charge unreasonable feesMust be proportionate
Harass youFCRA protections apply

Your Options

Contact Lender Immediately

OptionHow It Works
Payment planClear arrears over time
Reduced paymentsTemporary lower amount
Payment holidayPause (limited availability)
Interest-onlyTemporarily reduce payments
Extend termLower monthly payments
Capitalise arrearsAdd to mortgage balance

Payment Plan Example

ArrearsMonthly ExtraClear In
£1,000£10010 months
£2,000£15013 months
£3,000£20015 months

Interest-Only Switch

Normal PaymentInterest-OnlySaving
£1,200£600£600/month
Temporary6-12 monthsThen reassess

Government Support

Support for Mortgage Interest (SMI)

EligibilityDetails
On qualifying benefitsUC, Pension Credit, etc.
Waiting period9 months
AmountInterest only
It’s a loanRepaid when sell
Secured on propertySecond charge

Qualifying Benefits

BenefitSMI Available
Universal CreditYes (after 9 months)
Pension CreditYes (immediately)
Income SupportYes
Income-based JSAYes
Income-related ESAYes

Protecting Your Home

Prioritise Mortgage

Bill PriorityWhy
1. MortgageRisk losing home
2. Council TaxCan use enforcement
3. UtilitiesCan disconnect
4. Unsecured debtLess severe consequences

If Repossession Threatened

ActionDetails
Get free legal adviceShelter, Citizens Advice
Attend all hearingsNever ignore court
Propose payment planCourts consider this
Time to sell yourselfOften allowed
Challenge if errorsIn lender’s conduct

Court Process

Possession Proceedings

StageTypical Timeframe
Court applicationLender files
First hearing4-8 weeks
Possession orderIf granted
Suspended orderCommon if plan agreed
Warrant for possessionIf order breached
EvictionFinal stage

Types of Court Orders

Order TypeWhat It Means
Suspended possessionKeep home if pay agreed amount
Outright possessionLeave by set date
Money judgmentOwe the debt
AdjournedMore time given

Your Rights in Court

RightDetails
Attend and speakPut your case
Propose alternativesPayment plans
Request adjournmentMore time to resolve
Challenge errorsIf lender made mistakes
Time orderPay over longer

Credit Score Impact

How It Affects You

Late PaymentScore Impact
1 month late-50 to -80 points
2 months late-80 to -100 points
3+ monthsSevere damage
Default registeredMajor impact
CCJ/RepossessionWorst case

How Long On File

EventStays On File
Late payment6 years
Default6 years
CCJ6 years
Repossession6 years

Future Impact

ActionDifficulty After Arrears
RemortgageLimited options, higher rates
New mortgageVery difficult
Credit cardsHigher rates
LoansMay be declined
Phone contractsMay require deposit

Prevention Strategies

Before You Miss Payment

ActionHow
Contact lender earlyBefore you miss
Check insurancePayment protection?
Review budgetCut non-essentials
Use savingsIf available
Ask familyTemporary help

Budget Review

CategoryAction
SubscriptionsCancel non-essential
FoodReduce to basics
EnergyReduce usage
TransportCheaper alternatives
LuxuriesEliminate temporarily

Getting Help

Free Advice Services

ServiceContact
Citizens Advicecitizensadvice.org.uk
StepChangestepchange.org
National Debtlinenationaldebtline.org
Sheltershelter.org.uk
Money Helpermoneyhelper.org.uk

What They Can Help With

Help AvailableDetails
Budget reviewFind hidden money
Negotiate with lenderOn your behalf
Court representationAt possession hearing
Benefit checkAre you claiming all?
Debt solutionsIf wider debt issues

If You Need to Sell

Better Than Repossession

Selling YourselfRepossession
Market value priceOften below market
Control over processLender controls
Better credit impactWorse credit
Clear debt fullyMay still owe
Choose timingForced timing

Negative Equity

If Home Worth Less Than OwedOptions
Shortfall debtMay need to repay
Negotiate write-offSome lenders agree
Debt solutionIf unmanageable
Time to rebuildBefore next purchase

Summary

Key PointAction
Don’t ignore itContact lender immediately
Know your rightsPre-action protocol protects you
Explore all optionsPayment plans, interest-only, etc.
Get free adviceShelter, Citizens Advice
Attend courtNever ignore hearings
Repossession takes timeMonths, not days
TimelineTypical
First contactWithin 2 weeks
Court actionAfter 3+ months of attempts
Hearing4-8 weeks later
EvictionSeveral months after order
Total process6-18 months

aliases:

  • /mortgages/remortgaging/what-happens-miss-mortgage-payment/

Your home may be repossessed if you do not keep up repayments on your mortgage. PocketWise provides information and guidance — we do not offer financial advice. Seek independent mortgage advice before making decisions about borrowing.

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Sources

  1. MoneyHelper — Mortgage arrears
  2. Citizens Advice — Mortgage problems